Quality Strategy Manager (North America Quality Center - NAQC)

Quality Strategy Manager

Hyundai Motor Group North American Quality Center. (NAQC) is currently looking for a Strategy Manager at our Irvine, CA facility.

The Team:

Hyundai Motor Group North American Quality Center. (NAQC) is the quality arm for all North American models of the Korean-based Hyundai Motor Group. Our success in satisfying the demands of increasingly sophisticated consumers is a direct result of the investment Hyundai has made in the future of American automotive engineering. We are committed to becoming the leading automotive maker by delivering uncompromising quality and maximum customer satisfaction through revolution and change.

The Position:

The Quality Strategy Manager will provide advanced analytics that informs strategic direction for NAQC. The candidate lead a team and manage projects to execute new business solutions which support the NAQC Quality Action Process. Design, develop, and maintain the next generation of tools aimed at detecting, escalating and managing quality investigations to achieve internal and external goals and KPI’s.

What You Will Do

• Understand Division’s plan and work with the team to implement & achieve KPIs.
• Provide support, like advanced analysis of quality data, to inform strategic direction for NAQC quality operations.
• Work with complex data sets to drive data-driven decision making.
• Develop predictive models to support business objectives.
• Manage projects to execute new business solutions.
• Lead and manage a team of data scientists and analysts, providing guidance, support, and mentorship to drive exceptional performance.
• Collaborate with cross-functional teams and affiliates.
• Monitor syndicated study results (e.g. J.D. Power, Consumer Reports) and develop forecasts for the Hyundai, Genesis, and Kia brands.
• Innovate new ways of problem solving that draw from best practices and innovations from other industries. Conduct regular reviews of program performance, identify areas for improvement, and implement process enhancements to optimize project outcomes.
• Support ad hoc strategic analysis requests.
• Manage budget, resource allocation, and forecasting activities.
• Mentor team members in their analytical toolset growth.
• Some domestic and international travel required (up to 25%)

What You Will Bring to the Role

• Bachelor’s degree in engineering, data science, computer science, business statistics, economics, mathematics, or related area
• 10+ years of relevant experience in data and/or statistical analysis/reporting role.
• Previous management experience a plus.
• Proficient in Microsoft Word, Advanced in Excel, PowerPoint.
• Proficient in various data preparation and analytics tools and data visualization software.
• Automotive industry experience strongly preferred
• Prior experience with automotive OEM data strongly preferred.
• Prior experience in text analytics a plus.
• Project management experience a plus.
• Superior verbal and written communication skills.
• Must possess a strong analytical mindset.
• Able to recognize the needs of the end user and create reproducible solutions that answer those needs quickly and efficiently.
• Must be detail orientated with strong organizational and time management skills.
• Must possess a strong ability to document developed processes and best practices.
• Maintain a positive and “can-do” attitude and an unbreakable commitment to delivering high quality analysis.
• Comfortable working with multiple levels, from freshman engineers to corporate executives.
• An excellent problem-solver, detail-oriented, and exhibits a drive for continuous improvement.
• Focused on people and working with internal 'customers.'

What Hyundai Can Offer You

• Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
• 100% Employer-paid Disability and Life Insurance
• Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
• Competitive Salaries
  • Range of Position: $120,000 ~ $160,000/Year
• A Global Environment that Fosters Diversity
• Retirement Savings and Planning Benefits
• Access to Health Savings Accounts and Flexible Spending Accounts 
• Flexible Work Hours

Other Details

• Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
  • HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor.