Sr. OTA Software Engineer

Sr. OTA Software Engineer

Hyundai America Technical Center, Inc. (HATCI) is looking for an experienced engineer to join the ECUs (Electronic Control Units) and Applications Team of the Infotainment Development Department 

The Team:

Within the ECUs and Applications Team, a sub-group, the OTA Operations Team, supports the evaluation, validation, release, operation, monitoring, and continuous improvement of OTA software updates for Hyundai, Kia, and Genesis vehicles in the North American (NA) market. The team works across the complete OTA lifecycle, including pre-production validation, release readiness, OTA campaign configuration, controlled deployment, field monitoring, troubleshooting, and issue investigation.

The Position:

The Sr. OTA Software Engineer would support North American OTA operations by validating vehicle software updates, preparing and managing OTA release activities, analyzing vehicle and telematics data, investigating update failures, and coordinating issue resolution with NA stakeholders, global headquarters, suppliers, and technology partners

What You Will Do:

• Support End-to-End OTA Validation and Release Operations
  • Support the complete OTA software update lifecycle, including validation, release readiness, deployment, monitoring, and issue resolution for NA Hyundai, Kia, and Genesis vehicles
  • Develop and execute OTA validation plans, perform software verification tasks, and ensure readiness for production deployment
  • Support OTA campaign preparation, software package verification, release approvals, and deployment activities using OTA management platforms and tools
  • Monitor OTA deployments, analyze update performance, and provide recommendations for release progression, containment, or corrective actions
• Investigate Issues and Analyze Data Concerning OTA
  • Investigate OTA update issues using vehicle logs, telematics data, diagnostic information, OTA platform data, and update result codes
  • Perform root-cause analysis and coordinate issue resolution with global headquarters, suppliers, and cross-functional engineering teams
  • Analyze OTA reporting data to identify trends, improve troubleshooting efficiency, and support release decision-making
  • Develop and maintain dashboards, reports, and operational metrics used for monitoring OTA campaign health and software performance
• Improve OTA Processes and Automation
  • Identify opportunities to improve OTA validation, deployment, monitoring, reporting, and operational efficiency
  • Develop/support automation tools, scripts, dashboards, and workflows that improve quality, scalability, and traceability efforts
  • Maintain technical documentation, validation procedures, troubleshooting guides, and best practices
• Collaborate Across Organizations
  • Collaborate with suppliers, internal teams, and global engineering teams to support OTA releases and resolve technical issues
  • Communicate validation results, technical findings, risks, and recommendations to technical and non-technical stakeholders
  • Travel up to 20% of the time, both domestically and internationally

What You Will Bring to the Role:

• Basic Qualifications:
  • Bachelor’s degree in automotive engineering, computer engineering, computer science, electrical engineering, software engineering, or a related field
  • 7+ years of professional experience contributing to automotive software, embedded systems, infotainment, telematics, connected-vehicle technologies, electronic control units, or related product development and validation efforts
  • Experience performing software validation, testing, troubleshooting, and root-cause analysis
  • Familiarity with automotive communication networks and tools, including CAN, LIN, Ethernet, Vector CANoe/CANalyzer, ETAS INCA, or similar platforms
  • Strong analytical, problem-solving, data-analysis, and technical documentation skills
  • Ability to explain technical topics to both technical and non-technical stakeholders
  • Excellent time management, self-management, and organization skills
  • An ability to adapt to shifting priorities, demands, and timelines
  • Strong written, oral, interpersonal, and leadership skills

• Preferred Qualifications:
  • Master’s degree in automotive engineering, computer engineering, computer science, electrical engineering, software engineering, or a related field
  • Experience supporting efforts concerning automotive OTA software updates, OTA operations, deployment platforms, and/or connected vehicle services
  • Experience with OTA management systems, such as SUMS, SCOMO, FUMO, GAUSS, or equivalent deployment platforms
  • Experience analyzing telematics, OTA, or connected vehicle data and developing dashboards, monitoring tools, or automated reports
  • Proficiency in Python, SQL, Java, C++, PowerShell, or similar programming and scripting languages
  • Experience with Jira, Confluence, TestRail, Azure DevOps, or similar engineering and test-management tools
  • Understanding of cloud-based systems, telematics architectures, software deployment processes, diagnostics, and production software lifecycle management processes
  • Experience working with global engineering organizations and automotive suppliers to support production software release activities

What Hyundai Can Offer You:

• Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
• 100% Employer-paid Disability and Life Insurance
• Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
• Competitive Salaries
• A Global Environment that Fosters Diversity
• Retirement Savings and Planning Benefits
• Vehicle Fuel Allowance
• Vehicle Lease Allowance
• Access to Health Savings Accounts and Flexible Spending Accounts 
• Flexible Work Hours

Other Details:

• Candidates applying for positions with Hyundai KIA must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
  • HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRAA Federal contractor.