COP2025 - 10 Specialist of Wrnt Recall Campaign B/L

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Position Summary:

Create and maintain field action launched to distributors (including service and recall campaigns) for a large automotive manufacturer. Serve as liaison between HMMA (manufacturer), distributors, vendors, and Hyundai Motor Company (HMC) regarding all field action campaign preparation, communication, tracking, etc.

Essential Functions:

•  Create campaign report approvals with information provided by QA Improvement Team I.
•  Register campaigns in Global Warranty Management System (GWMS).
•  Collaborate with Improvement Team I, distributors, Mobis, vendors, and HMC on any campaign related matters before, during, and after the launch.
•  Coordinate with Improvement Team I and HMC on any pending campaign responsibilities.
•  Maintain campaign master file and request closure/extension of campaigns running out of budget.
•  Monitor claims to prevent incorrect claim submission.
•  Provide bilingual services, including written translations and verbal interpretations; review finished materials for completeness, accuracy, format, and appropriate English or Korean language usage.
•  Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
•  Meet all other requirements as assigned.

Education:

Bachelor’s degree in Engineering, Engineering Science, Business Administration, or equivalent preferred

Related Experience:

• 0 – 10 years of job related experience preferred 
• 3 – 5 years job related experience in automotive industry desired

Skills / Knowledge:

• MS Word 
• MS Excel 
• MS PowerPoint 
• Bilingual – ability to speak, read, and write English and Korean fluently

Additional Information:

Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.