Assistant Manager - Quality Assurance (Quality Index)

At Hyundai Motor Manufacturing Alabama, we believe you can do anything.

With opportunities in fields like quality control and maintenance, all the way to finance, human resources and team relations, there’s not much you can’t do at HMMA.

“Team built. Team strong.” is more than just our motto, it’s our way of life and the key to our success. Our diverse, family-like atmosphere is one of our most valued qualities.

Our team members enjoy industry-leading benefits such as:

• Competitive wages and bonus potential
• Best health insurance in the industry, company pays 93% of premium
• 24 paid days off (depending on date of hire)
• 401(K) retirement plan with employer match
• Discounts on new Hyundai vehicles
• Tuition assistance program available
• Fitness center, onsite cafeterias and free team wear

Your future awaits. When can you start?

Position Summary:

Responsible for developing, coordinating and managing IQS, VDS, and CR Improvement Activity to achieve Global Quality Index (GQ 3.3.5.5.) and QA Business
Targets in an automotive manufacturing environment.

Essential Functions:

• Defines, develops and implements Quality index improvement plan, procedures, and assessments.
• Manage J.D. Power and Associates (JDPA) Initial Quality Study (IQS), Vehicle Dependability Study (VDS), Consumer Report (CR) and Media Sources data.
• Coordinate and report IQS, VDS and CR -related internal and external activities with JDPA/External Institutes, HMMA, HMC, HMA, HATCHI, and Suppliers.
• Ensure IQS, VDS, and CR data is analyzed accurately and reported within the specified time frames.
• Ensure Field Claim is analyzed quarterly to track Vehicle durability & reliability.
• Report of IQS, VDS, CR improvement oriented audit quality status of complete vehicles.
• Analyze customer/expert review sourced from media and benchmark competitors’ quality status.
• Follow-up Improvement Status and Validate countermeasures effectiveness of IQS, VDS, and CR impact issues.
• Create Quality Summary Reports as necessary to monitor process an progress.
• Coach and Lead Quality Index Team Member(s) in continuous improvement activities.
• Evaluate Specialists’ performance in accordance with company policies including adherence to time and attendance policies, performance metrics, etc.
• Administers, coordinates, and complies with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management
  System (SMS) requirements.
• Meets all other requirements as assigned.

Education:

• Bachelor’s degree in Engineering or Science or equivalent preferred

Related Experience:

• 5 – 10 years job related experience preferred. 

Skills / Knowledge:

• MS Word, Excel, & PowerPoint 

Additional Information:

Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.