Specialist (Bilingual) - Quality Assurance (Warranty Recall Campaign)

At Hyundai Motor Manufacturing Alabama, we believe you can do anything.

With opportunities in fields like quality control and maintenance, all the way to finance, human resources and team relations, there’s not much you can’t do at HMMA.

“Team built. Team strong.” is more than just our motto, it’s our way of life and the key to our success. Our diverse, family-like atmosphere is one of our most valued qualities.

Our team members enjoy industry-leading benefits such as:

• Competitive wages and bonus potential
• 15 paid holidays, 3 personal days, and 10 paid vacation days
• 93% Company-paid Medical, Dental, and Vision for Team Members and their families effective your first day!
• 28 paid days off (holiday/personal/vacation - depending on date of hire)
• 401(k) savings plan with immediate company matching
• Discounts on new Hyundai vehicles
• Tuition assistance program available
• Fitness center, onsite cafeterias, and free team wear

Your future awaits. When can you start?

Position Summary:

Create and maintain field action launched to distributors (including service and recall campaigns) for a large automotive manufacturer. Serve as liaison between HMMA (manufacturer), distributors, vendors, and Hyundai Motor Company (HMC)
regarding field action campaign preparation, communication, tracking, etc.

Essential Functions:

• Create campaign report approvals with information provided by QA Improvement Team I.
• Register campaigns in Global Warranty Management System (GWMS).
• Collaborate with Improvement Team I, distributors, Mobis, vendors, and HMC on any campaign related matters before, during, and after the launch.
• Coordinate with Improvement Team I and HMC on any pending campaign responsibilities.
• Maintain campaign master file and request closure/extension of campaigns running out of budget.
• Monitor claims to prevent incorrect claim submission.
• Provide bilingual services, including written translations and verbal interpretations; review finished materials for completeness, accuracy, format, and
  appropriate English or Korean language usage.
• Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management
  System (SMS) requirements.
• Meet all other requirements as assigned.

Position Requirements:

Education:

• Bachelor’s degree or Engineering, Engineering Science, Business Adminstration, or equivalent preferred.

Related Experience:

• 0-10 years of job related experience preferred.

• 3-5 years job related experience in automotive industry desired.

Skills / Knowledge:

• MS Word, Excel, and PowerPoint.

• Bilingual – ability to speak, read, and write English and Korean fluently.

Training / Certification:

Additional Information:

Position may require occasional travel (domestic or foreign). Flexibility in working hours to include weekends, holidays, and off shift. Position may require on-call duty or overtime due to overall responsibility.

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