Security Operations Specialist

JOB TITLE

[Biz Admin] (GAF) Security Operations Specialist

WHAT YOU WILL DO

The Security Operations Specialist will play a critical role in directly managing the performance and compliance of our contracted security vendor. This position will ensure the vendor’s operations meet all company policies, contractual obligations, and regulatory requirements. Responsibilities include invoice review, oversight of daily security operations, post inspections, audits, training compliance, and contract adherence. The role requires strong organizational skills, a solid understanding of contract management, and working knowledge of security company operations.
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Key Duties & Responsibilities
•    Oversee daily vendor operations to ensure compliance with established policies, procedures, and contract requirements.
•    Conduct random officer and supervisor inspections, recordkeeping audits, camera review audits, and knowledge-based testing of vendor personnel.
•    Ensure vendor-provided initial and refresher training is conducted in accordance with state law and contractual requirements.
•    Review and validate vendor invoices to confirm accuracy and adherence to agreed contract terms.
•    Monitor security vendor performance and identify gaps or deficiencies; recommend corrective actions.
•    Maintain accurate records of audits, inspections, and findings, reporting results to Security Services leadership.
•    Collaborate with vendor management to resolve issues, ensuring continuity and effectiveness of services.
•    Investigate and document security-related incidents involving the vendor, providing recommendations for corrective measures.
•    Provide input to management on technology upgrades, policy updates, and procedural changes to enhance efficiency.
•    Monitor industry trends and emerging risks, offering forward-looking solutions to prevent incidents.
•    Ensure a positive, professional relationship between HMGMA Security Services and contracted security personnel.
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Operational Support
•    Support the development and implementation of security policies, protocols, and procedures.
•    Conduct regular risk assessments and recommend corrective actions.
•    Assist with security-related incident investigations, providing reports to management.
Administrative & Reporting
•    Maintain accurate records of inspections, audits, training, and incident reports.
•    Prepare periodic performance and compliance reports for management review.
 

Impact of the Role

By ensuring rigorous oversight of our contracted security vendor, the Security Operations Specialist will directly contribute to maintaining a safe, secure, and compliant environment across the facility. This position is essential to upholding company standards, reducing operational risk, and ensuring the highest quality of security services delivery.

HOW WILL YOU MAKE AN IMPACT

HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied.

WHAT YOU WILL BRING TO THE ROLE

•    2–5 years of experience in security operations, contract/vendor management, or related field; OR a bachelor’s degree in security management, criminal justice, or related discipline.
•    Minimum experience of 2 years supervising security officers and managing security vendor.
•    Strong organizational skills and attention to detail with the ability to manage multiple priorities.
•    Functional knowledge of contracts, vendor oversight, and security company operations.
•    Excellent communication, leadership, and interpersonal skills.
•    Ability to work under pressure and make sound decisions in critical situations.
•    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

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Preferred Qualifications
•    Law enforcement, military experience or security contract management (3+ years).
•    Security experience (5+ years).
•    Familiarity with security systems, including access control and CCTV platforms.
•    Experience in an industrial, plant, or large-facility environment.
•    Proven ability to coordinate with law enforcement agencies and other stakeholders.
 

WHAT HYUNDAI CAN OFFER YOU

• HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits.
• HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan.

OTHER DETAILS

•    FLSA Classification: Exempt/Salary
•    When submitting a resume for this position, I understand that this information may be used to create a registration with the Georgia Department of Labor on Employ Georgia.

Language Proficiency:
Strong command of the English language (written and spoken) is essential for safety, communication, documentation, and collaboration across the organization.

Physical Demands
While in Office:
This position is primarily sedentary and requires working at a desk and computer for extended periods. Responsibilities may include:
•    Occasional lifting of office supplies (up to 15 pounds)
•    Frequent use of hands and fingers for typing and handling documents
•    Ability to sit, stand, and walk within the office environment as needed
When in Production Area (if applicable):
•    Standing, walking, bending, and reaching for extended durations
•    Repeated lifting, carrying, pushing, or pulling of materials and products (up to 25–30 pounds)
•    Manual dexterity for handling power tools, machinery, or production equipment
•    Working in environments that may be noisy, hot, or require the use of personal protective equipment (PPE)
•    Ability to climb ladders or stairs and operate equipment safely and effectively
•    Capability to learn and work on multiple production processes, as required
•    Adequate visual and auditory abilities to identify safety hazards and communicate clearly
•    Consistent and punctual attendance
•    Ability to collaborate and perform effectively in a team-oriented environment