Customer Satisfaction & After-Sales

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.

 

 

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

 

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.
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Senior Manager, Buyback Asset Recovery & Strategy
Senior Manager, Buyback Asset Recovery & Strategy Fountain Valley, CA, US, 92708 Nov 4, 2025
Fountain Valley, CA, US, 92708 Nov 4, 2025