Customer Satisfaction & After-Sales

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.

 

 

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

 

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

Title Location Date Sort ascending
Reset
Assistant Manager, VOC Survey Operations
Assistant Manager, VOC Survey Operations Fountain Valley, CA, US, 92708 Oct 3, 2026
Fountain Valley, CA, US, 92708 Oct 3, 2026
Senior Manager, VOC Advanced Analytics
Senior Manager, VOC Advanced Analytics Fountain Valley, CA, US, 92708 Oct 4, 2026
Fountain Valley, CA, US, 92708 Oct 4, 2026
Senior Group Manager, Body & Chassis Systems Quality & Service Engineering Fountain Valley, CA, US, 92708 Oct 5, 2026
Senior Group Manager, Genesis Quality & Service Engineering
Senior Group Manager, Genesis Quality & Service Engineering Fountain Valley, CA, US, 92708 Oct 5, 2026
Fountain Valley, CA, US, 92708 Oct 5, 2026
Senior Manager, Genesis Systems Quality Engineering
Senior Manager, Genesis Systems Quality Engineering Fountain Valley, CA, US, 92708 Oct 5, 2026
Fountain Valley, CA, US, 92708 Oct 5, 2026
Manager, Retail Experience Technology
Manager, Retail Experience Technology Fountain Valley, CA, US, 92708 Oct 7, 2026
Fountain Valley, CA, US, 92708 Oct 7, 2026
Senior Manager, Warranty Billing & Process
Senior Manager, Warranty Billing & Process Fountain Valley, CA, US, 92708 Oct 14, 2026
Fountain Valley, CA, US, 92708 Oct 14, 2026
Senior Manager, Customer Exp Strat & Platforms
Senior Manager, Customer Exp Strat & Platforms Fountain Valley, CA, US, 92708 Oct 16, 2026
Fountain Valley, CA, US, 92708 Oct 16, 2026