Customer Satisfaction & After-Sales

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.

 

 

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

 

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

Title Location Date Sort descending
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Director, Customer Experience
Director, Customer Experience Fountain Valley, CA, US, 92708 Sep 8, 2025
Fountain Valley, CA, US, 92708 Sep 8, 2025
Executive Director, Quality & Service Engineering
Executive Director, Quality & Service Engineering Fountain Valley, CA, US, 92708 Sep 4, 2025
Fountain Valley, CA, US, 92708 Sep 4, 2025
Engineer, Engine Management Systems
Engineer, Engine Management Systems Fountain Valley, CA, US, 92708 Aug 19, 2025
Fountain Valley, CA, US, 92708 Aug 19, 2025