Customer Satisfaction & After-Sales

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.

 

 

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

 

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.
Title Location Date Sort descending
Reset
Senior Group Manager, Hyundai Customer Care, Case Management
Senior Group Manager, Hyundai Customer Care, Case Management Fountain Valley, CA, US, 92708 May 16, 2025
Fountain Valley, CA, US, 92708 May 16, 2025