Manager, Business Solutions Analysis

WORK MODEL

WHAT YOU WILL DO

• Manager, Business Solutions Analysis is responsible for working and directly engaging with IT Affiliate, Hyundai Autoever America and other 3rd Party vendors to develop and maintain the technical capabilities required to support Hyundai/Genesis business objectives.  
• Successful candidate will work directly with business and IT Affiliate to ensure deliverables fall within the applicable scope and budget. They will coordinate with other departments to ensure all aspects of each project meet defined objectives. Success will require sophisticated process, technology, and project management skills, as well as strong analytical skills.

HOW YOU WILL MAKE AN IMPACT

• Engage with Hyundai/Genesis business divisions, After Sales, Retail Process, Customer Experience, and Product Experience Business units to understand their needs and work collaboratively to identify and scope a solution to meet those needs.
• Engage with Hyundai Autoever America and other vendor partners to develop applications to meet the needs of the various business units.
• Work with Hyundai Autoever America and other vendor partners to assess all cost associated with projects and ensure they are in alignment with published rates and are reasonable based on effort and scope.  Also ensure cost includes ongoing infrastructure support costs.
• Manage project issues, risks, and remedial actions to ensure deliverables are received on time, within scope, and within budget.
• Use advanced knowledge to lead in the creation of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.  Communicating closely with both business stakeholders and technical teams throughout a project’s lifecycle.  
• Engage with the business to ideate projects, develop the business ROI, present projects for approval, and work with procurement to secure funding for approved projects. 
• Exercise discretion and manage the development and publishing of various project reports and presentations, i.e., project charter, project executive status report, weekly status report, major milestones/activities report, planning/communication report, research/investigation/survey report, project closing report, project training guides etc.
• Provide leadership and guidance on project tasks to team members, contractors, and junior staff based on individual strengths, skill sets and experience levels.
• Use and continually develop leadership skills.
• Act as product owner and internal consultant to the business to ideate and determine solutions to support business needs that are sustainable and scalable.
• The authority involves system decision-making that includes, but is not limited to conducting research and decision recommendations for upper management on system related tasks (e.g., review user acceptance testing plan, approval and recommendations, system security set up and system access level decisions); decision making including appropriate software or platform solution recommendations; monitor and maintain project related activities, generate/distribute project related documents/reports and other general system support activities.
• Monitoring and assessing performance of other individuals or organizations to make improvements or take corrective action on system projects.

WHAT YOU WILL BRING TO THE ROLE

• Bachelor’s degree preferred.
• Master’s degree a plus.
• Six or more years of automotive service, parts, and customer experience related systems with an understanding of IT organizations, their purpose, and the development life cycle.
• Supervisory experience desired.
• Agency and/or supplier management experience helpful
• Experience applying common development methodologies, financial analysis, and project management techniques.
• Experience creating and presenting executive-facing presentations and other material.
• Proven in-depth knowledge of project management and development procedures
• Strong analytical skills and working knowledge of Microsoft Office Products
• The ability to manage by influence as well as authority.
• Solid organizational skills including attention to details, timeliness, and multitasking skills
• Ability to identify/quantify business opportunities as it applies to technology.
• Ability to work independently or under only very general direction.
• Demonstrate ability to interpret business processes and communicate effectively to IT project teams.
• Ability to develop and analyze technical reports.
• Positive and upbeat attitude.
• Exhibit strong leadership skills.
• Able to rapidly adapt and respond to changes in environment and priorities.
• Hands-on experience in budgeting
• Strong oral and written communication skills.
• Able to effectively oversee system design that encompasses various department and partners’ needs.
• PMP Certification a plus.

WHAT HYUNDAI CAN OFFER YOU

• Compensation Range: $110,500 - $149,500
• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page. 

OTHER DETAILS

• Physical requirements: Normal office duties. 
• Overnight travel is necessary.