Senior Associate, Risk Management & Compliance

WORK MODEL

WHAT YOU WILL DO

• This position independently investigates, evaluates, and resolves company vehicle accidents and claims, determining liability and claim value, and recommending settlement or litigation strategy. This position analyzes documentation and evidence to resolve company car damage claims, negotiates with insurance companies and drivers to resolve disputes and settle claims, monitors and analyzes claim activity, identifies drivers with poor loss history and recommends corrective action, files and manages subrogation claims against at-fault third parties, files actions and represents the company at Small Claims Court hearings, negotiates and approves estimates, payments and invoices for vehicle repairs, pursues delinquent accounts from adverse parties or insurance carriers, conducts employee training and counseling regarding HMA Vehicle Lease Program ("VLP") rules, prepares proof of insurance letters, and conducts legal research and drafting for VLP claims and rules.
• This position also is responsible for managing timely submission of HMA and GMA's Distributor Licenses and Distributor Representative Licenses renewal applications, Annual Report filings, requests for good standing certificates and selected permits in the United States, ensuring compliance with state regulatory requirements and the protection of personal and confidential information.
• This position also is responsible for timely review, evaluation, and response to law enforcement information requests. This includes determining the appropriate response to search warrants and subpoenas, and providing direction for the EDR data removal process.
• This position will also manage proof of insurance requests, including the preparation of proof of insurance letters and requests for certificates of insurance, and evaluate risk exposure and recommend coverage for special events, vehicle-related activities, and other business operations.
• Additionally, this position will participate in insurance renewals and special risk management and compliance projects.

HOW YOU WILL MAKE AN IMPACT

Company Car Accidents: 

• Investigate, document, monitor, and resolve company vehicle accidents, damages, usage issues, and claims.
• Coordinate with drivers, Vehicle Administration, regional offices, affiliates, insurance carriers, and body shops.
• Monitor moderate-to-high exposure losses and drivers with poor loss histories; recommend VLP suspension or removal when appropriate.
• Negotiate repair estimates, liability, settlements, and payments with insurance carriers and adverse parties.
• Partner with Finance and salvage companies on vehicle disposal.
• Maintain accident databases, claim files, and records in accordance with retention and litigation requirements.
• Draft subrogation letters and pursue recoveries from insurance carriers and at-fault parties.
• Represent HMA and affiliate VLP participants in small claims matters, including filings, mediation, and witness preparation.
• Support outside counsel with discovery, interrogatories, and documentation for auto liability litigation.

Licensing/Annual Reports:

• Manage assigned state distributor licenses, branch licenses, representative filings, renewals, and supporting documentation.
• Maintain licensing records in Team Connect and submit required annual reports.
• Track renewal deadlines, regulatory filings, and licensing budget information.

Insurance Administration and Special Events:

• Review special event insurance requests and assess event details, vehicle involvement, vendors, and insurance requirements.
• Coordinate with HMA’s insurance broker, carriers, and internal stakeholders to obtain appropriate coverage and documentation.
• Maintain insurance certificates, endorsements, proof of insurance, policies, and approvals.
• Escalate higher-risk activities, including ride-and-drive events, motorsports, vehicle demonstrations, large public events, and alcohol service.

Law Enforcement and Information Requests

• Review and coordinate responses to law enforcement information requests, including subpoenas, warrants, and emergency requests.
• Manage requests involving vehicle information, telematics data, subscriber information, and EDR data removal.
• Maintain request files and response documentation in accordance with applicable legal, privacy, confidentiality, and records-retention requirements.

Training:

• Recommend and draft VLP rule changes based on loss trends; design and deliver training.
• Train regional offices and Hyundai affiliates on VLP policies, safe vehicle operation, maintenance, and participant requirements.
• Develop live and online training materials and coordinate training activities.
• Independently approve vehicle repairs up to $5,000.
• Authorized to negotiate and settle repair claims with adverse insurance carriers within Hyundai guidelines.
• Represent HMA in mediation and small claims court and make settlement decisions within established guidelines.
• Determine liability and claim value and recommend VLP driver suspension or removal.
• Supports risk management, claims, and regulatory compliance.
• Exercises independent judgment on liability, settlements, legal actions, and law enforcement requests.

WHAT YOU WILL BRING TO THE ROLE

• Bachelor’s degree required.
• Four or more years of claims or risk management experience.
• Small Claims Court experience desired.
• Knowledge of state licensing desired.
• Legal research experience.
• Comfortable with training employees of all levels.
• Inhouse claims experience a plus. 
• MS Office, with emphasis on Access, PowerPoint, Word and Excel.
• SAP for check requests preferred
• Must be efficient, accurate, deadline-driven, and able to work in a fast-paced environment.
• Strong attention to detail and excellent written and oral communication skills.
• Familiarity with insurer claims databases.
• Strong organizational, analytical, communication and negotiation skills.
• I-CAR certified a plus.
• Paralegal certificate a plus.

WHAT HYUNDAI CAN OFFER YOU

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years. 
• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts 
• 401(k) retirement plan with Employer Match 
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution 
• Vacation and sick time off 
• Employer-paid basic life and disability coverage, including Paid-Family Leave.
• Mental health, wellbeing, and employee assistance program 
• Health advocate (support) 
• Education Reimbursement program: Up to $5,250 per year for employees seeking higher education degrees.
• External Training and Development Programs 
• Compensation Range: $75,900.00 - $100,100.00 annual base salary

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page.

OTHER DETAILS

• Physical requirements: Normal office duties.