Customer Satisfaction & After-Sales

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.

 

 

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

 

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.
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Senior Associate, Customer Feedback Program Management
Senior Associate, Customer Feedback Program Management Fountain Valley, CA, US, 92708 May 22, 2026
Fountain Valley, CA, US, 92708 May 22, 2026
Senior Manager, Wholesale Parts Sales
Senior Manager, Wholesale Parts Sales Fountain Valley, CA, US, 92708 May 20, 2026
Fountain Valley, CA, US, 92708 May 20, 2026
Assistant Manager, Techline Data Analytics & Reporting
Assistant Manager, Techline Data Analytics & Reporting Fountain Valley, CA, US, 92708 May 19, 2026
Fountain Valley, CA, US, 92708 May 19, 2026
Assistant Manager, Maintenance Parts Sales
Assistant Manager, Maintenance Parts Sales Fountain Valley, CA, US, 92708 May 13, 2026
Fountain Valley, CA, US, 92708 May 13, 2026
Senior Group Manager, Field Technical Ops
Senior Group Manager, Field Technical Ops Fountain Valley, CA, US, 92708 May 12, 2026
Fountain Valley, CA, US, 92708 May 12, 2026
Assistant Manager, In Dealer Technologies
Assistant Manager, In Dealer Technologies Fountain Valley, CA, US, 92708 May 11, 2026
Fountain Valley, CA, US, 92708 May 11, 2026
Manager, Port Quality(Pennslyvania)
Manager, Port Quality(Pennslyvania) Philadelphia, PA, US, 19148 May 7, 2026
Philadelphia, PA, US, 19148 May 7, 2026
Senior Group Manager, Warranty Technical Operations
Senior Group Manager, Warranty Technical Operations Fountain Valley, CA, US, 92708 May 7, 2026
Fountain Valley, CA, US, 92708 May 7, 2026
Engineer, Engine Management Systems
Engineer, Engine Management Systems Fountain Valley, CA, US, 92708 May 7, 2026
Fountain Valley, CA, US, 92708 May 7, 2026
Senior Group Manager, CX Strategy & VOC
Senior Group Manager, CX Strategy & VOC Fountain Valley, CA, US, 92708 Apr 29, 2026
Fountain Valley, CA, US, 92708 Apr 29, 2026
Senior Manager, Interactive Technical Training
Senior Manager, Interactive Technical Training Fountain Valley, CA, US, 92708 Apr 29, 2026
Fountain Valley, CA, US, 92708 Apr 29, 2026
Senior Manager, Customer Care Data Analytics
Senior Manager, Customer Care Data Analytics Fountain Valley, CA, US, 92708 Apr 27, 2026
Fountain Valley, CA, US, 92708 Apr 27, 2026
Manager, Genesis Warranty Operations
Manager, Genesis Warranty Operations Fountain Valley, CA, US, 92708 Apr 27, 2026
Fountain Valley, CA, US, 92708 Apr 27, 2026
Senior Manager, Customer Care Strategic Initiatives
Senior Manager, Customer Care Strategic Initiatives Fountain Valley, CA, US, 92708 Apr 27, 2026
Fountain Valley, CA, US, 92708 Apr 27, 2026