Customer Satisfaction & After-Sales
Customer Experience
Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.
After Sales
We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.
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Location 
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Date | |
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Manager, Retail Experience Program Management & Analytics
Fountain Valley, CA, US, 92708
Aug 25, 2026
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