Customer Satisfaction & After-Sales

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.

 

 

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

 

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

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Senior Manager, VOC Reporting/Ops
Senior Manager, VOC Reporting/Ops Fountain Valley, CA, US, 92708 Jul 9, 2026
Fountain Valley, CA, US, 92708 Jul 9, 2026
Senior Manager, VOC Advanced Analytics
Senior Manager, VOC Advanced Analytics Fountain Valley, CA, US, 92708 Jul 9, 2026
Fountain Valley, CA, US, 92708 Jul 9, 2026
Senior Manager, Interactive Technical Training
Senior Manager, Interactive Technical Training Fountain Valley, CA, US, 92708 Jun 26, 2026
Fountain Valley, CA, US, 92708 Jun 26, 2026
Senior Associate, Customer Feedback Program Management
Senior Associate, Customer Feedback Program Management Fountain Valley, CA, US, 92708 Jun 20, 2026
Fountain Valley, CA, US, 92708 Jun 20, 2026
Manager, Customer Care Financial Recovery
Manager, Customer Care Financial Recovery Fountain Valley, CA, US, 92708 Jul 2, 2026
Fountain Valley, CA, US, 92708 Jul 2, 2026
Engineer, Engine Management Systems
Engineer, Engine Management Systems Fountain Valley, CA, US, 92708 Jul 4, 2026
Fountain Valley, CA, US, 92708 Jul 4, 2026
Assistant Manager, VOC Reporting/Ops
Assistant Manager, VOC Reporting/Ops Fountain Valley, CA, US, 92708 Jul 9, 2026
Fountain Valley, CA, US, 92708 Jul 9, 2026