Customer Satisfaction & After-Sales

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.

 

 

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

 

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

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Assistant Manager, Retail Experience Process & Programs
Assistant Manager, Retail Experience Process & Programs Fountain Valley, CA, US, 92708 Mar 19, 2026
Fountain Valley, CA, US, 92708 Mar 19, 2026
Senior Associate, Dealer Programs
Senior Associate, Dealer Programs Fountain Valley, CA, US, 92708 Mar 28, 2026
Fountain Valley, CA, US, 92708 Mar 28, 2026
Senior Group Manager, CX Strategy & VOC
Senior Group Manager, CX Strategy & VOC Fountain Valley, CA, US, 92805 Mar 31, 2026
Fountain Valley, CA, US, 92805 Mar 31, 2026
Senior Manager, National Technician Dev
Senior Manager, National Technician Dev Fountain Valley, CA, US, 92708 Mar 31, 2026
Fountain Valley, CA, US, 92708 Mar 31, 2026